NBN subcontractors demand fair rates

August 23, 2025
Issue 
NBN contractors protesting outside Service Stream's offices
Independent contractors protesting Service Stream鈥檚 proposed rate cuts, Naarm/Melbourne, August 22. Photos: Kalindi Salvo Sampson

The Communication Workers Union (CWU) led a rally of about 300 independent contractors outside Service Stream鈥檚 office in Naarm/Melbourne on August 22, protesting the company鈥檚 proposed 20鈥30% rate cuts for subcontractors.

Protesters blocked traffic with a convoy of parked vans and vowed to continue demonstrating daily until their demands are met.

Service Stream, which holds contracts to expand and upgrade the National Broadband Network, hires subcontractors to carry out the work. Workers said their pay has failed to keep pace with rising living costs.

鈥淎ll across Australia, inflation is going up, cost of living is going up every single day,鈥 Nabeel, one of the contractors, said. 鈥淚t鈥檚 very hard to live nowadays.鈥

鈥淟ast year, we were getting paid more for the same work 鈥 now we are getting paid less.

鈥淧reviously there were two companies in Melbourne. Now they just bring in one company, and cut the rates.鈥

CWU national assistant secretary James Perkins said that 鈥渁ll of these people here today are skilled workers; they deserve to be paid skilled wages 鈥 [the] rate cut is an absolute slap in the face to these workers. They deserve better.鈥

Nabeel explained the risks shouldered by subcontractors. 鈥淲e work hard in the field. We pay for insurance and everything 鈥 if anything happens on the site, we are the ones responsible.鈥

鈥淭his is our first time [protesting]. We did not want to come here. If they agreed to sit at the table with us, we would not come here 鈥 but they were not listening to us. That鈥檚 our last option. We just joined the union to do a legal and peaceful protest 鈥 so they can listen to our voice.鈥

CWU Victorian branch secretary Troy McGuinness highlighted the broader importance of the contractors鈥 work. 鈥淏uilding the country鈥檚 fibre to the premises network is a vital piece of the infrastructure that carries this nation into the next century,鈥 he said.

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